SOLVIX, La transparence au service de la confiance financière
EN · UK
SOLVIX Institutional Commitment

Trust Centre

This page is maintained by SOLVIX to answer common security and privacy questions about the SOLVIX platform. It describes the controls and practices currently in place; it is not an independent certification. The content is authored in English (United Kingdom) and may be translated into other languages supported by the interface.

Last updated : 26 June 2026 · Published by SOLVIX

Shared responsibility

Security on SOLVIX is a shared responsibility between the underlying hosting infrastructure, SOLVIX as publisher of the software, and each customer organisation that configures its users, roles and integrations. This page describes what is owned by SOLVIX.

Authentication and access

  • Sign-in by email and password, together with the OAuth providers supported by the platform.
  • Client-side session handling with automatic token refresh.
  • Row-level security enforced on every table holding customer data.
  • Organisation roles (administrator, member) enforced inside the database through dedicated security-definer helpers.

Hosting and infrastructure

SOLVIX runs on managed infrastructure. Server functions execute inside an isolated edge runtime; application data is stored in a managed PostgreSQL database with row-level security enabled by default on sensitive tables.

Data we collect

  • Account identification data (email address, name, organisation).
  • Business data entered by users inside the SOLVIX modules.
  • Technical logs and in-app audit trails kept for traceability.

Subprocessors and integrations

SOLVIX relies on a limited set of technical subprocessors (hosting, database, payments, transactional email). The current list of active subprocessors is available on request from support@solvix-co.uk.

Cookies and analytics

SOLVIX uses only the cookies required to operate an authenticated session and remember display preferences. See the cookie policy for the full breakdown.

Retention and deletion

Customer data is retained for as long as the organisation remains active. Users may request the export or deletion of their data through their organisation administrator, or by writing to support@solvix-co.uk.

Privacy requests

Access, rectification, portability and erasure requests are handled in line with the privacy policy, in accordance with the UK GDPR and the EU General Data Protection Regulation.

Security contact

To report a suspected vulnerability or security incident, please contact support@solvix-co.uk. Please refrain from publicly disclosing the issue before it has been addressed by our team.

SOLVIX Commitment

SOLVIX is committed to upholding the highest standards of transparency, security and regulatory compliance. Our policies are continuously audited and aligned with international frameworks including ISO 27001, SOC 2 Type II, GDPR, eIDAS and ENISA guidelines.